AI-Powered Manufacturing Workforce
Imagine every team member with an always-on, always-available expert assistant that knows all your manufacturing operational knowledge. Focused on engineering, plant management, quality, mechanics, and technical workers, this AI knows your machines, your schematics, your procedures, your products — and gives your team the answers they need to perform at their best.
See us at PACK EXPO 2025, November 3-6 in Chicago at Booth LL-11013
Used by manufacturers from proud family-run plants to the Fortune 100
Featured in Plastics Technology magazine
Featured on Manufacturing.Net
Featured in Processing Magazine
Supercharge your manufacturing workforce.
You're not alone: every manufacturer is struggling to get a workforce with the right skills. The older generation of skilled hands have retired. They knew the the quirks, edge cases, workarounds and fixes to keep machines running, producing high quality product.
Now, those skillsets are hard to find. It's taking longer to get machines fixed and running again. You redouble training efforts. Your process engineers document every step. But you have the sense that the documentation -- operating procedures, troubleshooting guides, manuals, setup documents, quality guides -- aren't getting used.
Relief is on the way.
SprocketAI: GenAI to solve manufacturing tribal knowledge
Train on documents
Use your operating procedures, troubleshooting guides, manuals, work instructions and QA guides: CognitionWorks' SprocketAI platform learns them all, including visual content (schematics, pictures, diagrams), handwritten notes, and it even extracts tabular data from scanned paper.
SprocketAI helps your documents actually get used, because the answer's always just seconds away.
Continuous learning
Having trouble getting people to write things down? Let them talk instead. SprocketAI lets your team share their knowledge verbally and with pictures, right from a phone. Next time there's a quality issue, they can just snap a picture and tell the AI how they fixed it. No more typing.
Easily use video training
Video is an incredibly powerful tool for manufacturing training. But it's too hard to make. Now, SprocketAI makes it easy: record a video from a phone, explain how to do a task, and SprocketAI watches it, writes a process document, and shows it to users right when they need it.
AI Data Analyst
Manufacturers have tons of data. But most of it is dead data: data sitting on a server that doesn't get used.
SprocketAI features an advanced data agent that reasons over your production data, featuring live charts right in your browser.
Say goodbye to canned reports: get analytical answers in seconds.
Welcome Multi-Lingual Workforces
Linguistically diverse workforces have much to offer manufacturers. But what if your documents aren't in their language? You'll be limited in the talent you can hire, or worse, your talent will struggle using resources.
SprocketAI explains any document from any language to any other language, and offers instant document translation, making every employee feel welcomed.
AI Version Control
What if you have updates to critical work instructions? Will the AI give the right answers? Yes, SprocketAI handles that too.
SprocketAI includes powerful version control capabilities, tracking changes to documents with roll-back/roll-forward and document releases, keeping the AI perfectly in-sync with the right version, all with an audit trail.
Advanced Security
SprocketAI features advanced Role-Based Access Control, so that you get fine-grained control over exactly what each of your users sees.
Create groups for Maintenance, Management, Operators, HR and more: you get to decide exactly what each group's AI agent gets to see.
Integrate with Your ERP
SprocketAI can integrate with your ERP, with data connectors.
That allows it to easily answer questions about customer orders, production status, inventory, or any other data you want your team to interact with.
Accuracy by design
SprocketAI uses advanced AI self-checking to control factuality of responses.
How? Every piece of information is vetted for relevancy in each query, using an AI fact-checker.
All statements are cited by their source, and provided to users for review.
How can CognitionWorks AI help manufacturing workers be more productive?
The trained AI can give immediate answers to team members from machine operators to mechanics, production managers, product engineers, process engineers, tooling managers, and more:
Engineer: "What draft angle can I use for a 3" tall stamped metal part made of 6061?"
Mechanic: "What do I do to clear an error on the packing line PLC?"
Machine Operator: "How do I lower the oil temperature on the hydraulics of this injection molding machine?"
Manager: "Can you tell me the poundage output last week on line 3, compared to the week before?"
Technician: "The oven isn't coming up to heat, what are the steps to diagnose?"
Tooling Manager: "Cavity 2 is flashing, what did we do to fix this last time?"
QC Inspector: "There's a quality defect on the cap assembly. It's a black speck. What size does our QC guide say is allowed? And how do we fix it?"
Advanced AI Features for Manufacturing Enterprise
Manage data access by employee group
Want to give different employees different access to documentation? It's a built-in feature. The AI's responses can be constrained to each user's security roles.
Train on multiple plants with fine control
AI can be trained both on multiple plants, but also limit its knowledge to individual facilities, giving you fine-grained ability to control its responses.
Continually train with your SMEs
Subject Matter Experts on your team can easily continually train the AI by submitting new process instructions tips, which the AI immediately trains on. The AI gets smarter every day.
Speak in any language
The AI can speak in any major world language, and answer intelligently regardless of the language of source material. Ask Spanish questions and get Spanish answers, even with English documents. Same with German, French, Japanese, Mandarin, Hindi, Hebrew, Cyrillic, and every other major world language.
Connect to your maintenance system
The CognitionWorks AI can connect to major maintenance (CMMS) systems, including Fluke eMaint and IQMS. Train on your prior maintenance work orders, so your team never has to discover a solution twice.
On-premise available
Regulations or security controls require documents to stay within your network? No problem. With CognitionWorks' on-premise AI version, all document storage physically stays in your controlled environment.
Bring knowledge to the front line
Companies invest heavily into documenting procedures, and have thousands of pages of manuals, instructions, and troubleshooting guides. But they're too rarely used. Leverage the depth of your documentation with chat-based natural language AI.
Text a friend
Newer generations of workers are familiar with phones, but not always traditional computers. By presenting your knowledge base on a friendly phone chat app, you empower them with all the knowledge your company has accumulated.
Solve the skilled labor shortfall
Now, your newest hire can ask questions from your most experienced process engineers -- even at 2am on a Saturday. With semantic search and intelligent language model interpretation, any team member can get detailed instructions from your AI, trained on your documentation.
Industries Served
CognitionWorks serves all industries with skilled workforces tasked with manufacturing products.
Plastics
From blow molding and injection molding to blown film extrusion, the plastics industry is reliant on expert knowledge.
Machine builders
From technical customer service to setting procedures, AI improves machine builders' efficiency.
Chemicals
For continuous chemicals processing plants, use AI natural language to query equipment problems and production reports.
Metals
From stamping to casting, help front-line workers diagnose machine issues or quality problems.
Electronics
Help front-line employees fix SMT assembly lines and learn correct procedures.
Food processing
Robot troubleshooting, packaging equipment repair, production and inventory querying, and quality control document queries.
Schedule a demo
© 2023 All Rights Reserved CognitionWorks LLC